A smarter way to operate every property.A better experience for every resident and guest.
TheReach is the AI operating platform for modern properties — answering everyday questions, surfacing issues, and connecting residents, guests and property teams across your entire portfolio.
GDPR compliant · EU-based · Built for secure property operations
24/7
Always on
< 1s
Response time
98%
Resolution rate
GDPR
Compliant
One intelligent platform for property operations
AI-powered communication, issue handling and portfolio visibility for every property, team, resident and guest.
Sami handles the operation — your team steps in when it matters.
AI Guest Concierge
Answers property-specific guest questions 24/7.
AI Issue Triage Agent
Identifies maintenance issues, determines urgency and routes the required action.
AI Booking & Request Agent
Handles availability questions, booking enquiries and guest requests.
AI Local Experience Concierge
Provides live local information, recommendations and destination support.
AI Operations Analyst
Tracks conversation topics, recurring problems, service issues and missed opportunities.
All plans include the same powerful operations platform
Unified communications inbox
Chat, voice and future WhatsApp conversations in one place.
Unlimited team seats
Invite operations, reservations, cleaning, maintenance and reception teams without per-user fees.
Role-based permissions
Control which teams can see conversations, requests, properties, analytics and settings.
Human takeover and escalation
Staff can step into any conversation whenever action or judgement is required.
Multilingual, property-specific support
Natural conversations in 145+ languages.
Live destination information
Real-time local information, recommendations and travel guidance.
Portfolio dashboard and analytics
Track performance, trends and opportunities across your entire portfolio.
Web guest portal and QR codes
Empower guests with instant answers from any device or scan.
PMS integration included
Connect Hostaway, Smoobu, iGMS, Beds24 and more. Built-in, not bolted on.
Try the AI right now
Talk to a live demo — as if you were a guest. Try it in any language: French, German, Dutch, or your own. No account needed.
Chat with AI
Open a live chat and ask questions as a guest would — see how the AI responds in real time.
Open guest portalCall Sami
Call our demo number and speak to Sami as a guest would — in any language, 24/7.
Call +34 951 840 538Demo dashboard
Log in with the demo account and explore the full dashboard — properties, conversations, analytics. No setup needed.
Open demo dashboardThe El Dorado Report 2026
A 10,000-word analysis of the operational data dividend now within reach of every independent operator. Spain generates €126.3B in inbound tourism — most of it flows through independents who don't know where they're losing bookings.
Simple, transparent pricing
Every plan shares the AI operations platform above. Choose the channel and portfolio size that fits.
Agency
Up to 25 properties
- All Solo features
- Multi-property management
- Multi-property analytics
Pro
Up to 60 properties
- All Agency features
- Priority support
- Advanced portfolio insights
All Chat plans include the full AI operations platform shown above.
Enterprise
Bigger portfolio, custom PMS integrations, or dedicated support? Let's talk.
Custom pricing · Dedicated onboarding
Annual billing — 2 months free on all plans
Ready to stop missing bookings?
Launch your first property in minutes. Portfolio and PMS onboarding? Our team handles that with you.