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theReach

YOUR FRONT DESK

Your AI receptionist for calls and messages.

When you’re with a customer, your receptionist can still pick up. Give callers and visitors your opening hours, service details and booking link by phone, WhatsApp or website chat.

CClay House Studioonline
  1. Hello! I’m the studio’s AI receptionist. How can I help?
  2. I’m new to pottery. Which class should I try?
  3. Try Handbuilding. Clay and tools are included. You can find dates under Classes on our website.
  4. Found it. The Saturday class looks perfect.
Illustrative conversation ·

01 / CHANNELS

WhatsApp

Answer the questions that come before a visit and share the right booking link.

02 / FIELD GUIDES

Find your industry.

Choose a guide to see what an AI receptionist can answer, what to teach it, and which questions belong with your team.

01

Real estate agencies

Give buyers the listing details they called for and help agents return from viewings with a useful list of people to call back.

02

Hotels

Help arriving guests find the right entrance, understand hotel policies and reach reception when their stay needs personal attention.

03

Restaurants

Let diners find the right menu, booking link or group contact while the dining room is in full service.

04

Dental practices

Give patients a clear route to a first visit, routine booking or call from the dental team while reception is helping someone in the practice.

05

Beauty and hair salons

Help clients choose the right salon service and booking link without interrupting a stylist mid-appointment.

06

Car dealerships

Turn a late-night question about a vehicle into a useful test-drive enquiry for the showroom team.

07

Home services and trades

Capture the postcode, type of work and callback window while your crew is on a ladder or under a sink.

08

Law firms

Help a prospective client reach the right practice area and arrange an initial conversation without sharing their whole case in chat.

09

Gyms and fitness studios

Help someone book their first studio visit, choose a class level and understand membership options before they arrive.

10

Event venues

Collect the date, guest count and room requirements behind a venue enquiry before an events coordinator calls back.

11

Veterinary practices

Guide pet owners through routine visit requests, collection hours and the practice’s emergency contact route.

12

Travel agencies

Collect a traveller’s dates, departure city and priorities so a consultant can start with a meaningful itinerary brief.

13

Financial advisory firms

Help prospective clients understand your services and arrange an introductory call with the right adviser.

14

Vacation rentals

Help guests find their building, understand check-in and report a problem at the right property, even when the host is between turnovers.

15

Medical clinics

Help patients find the correct department, appointment link and reception hours while clinical questions stay with their care team.

16

Physiotherapy practices

Let patients find first-assessment and follow-up appointments while therapists can finish the session they are giving.

17

Auto repair shops

Give the service desk the vehicle details and job request it needs while technicians keep working in the bay.

18

Aesthetic clinics

Give prospective clients a way to ask about consultation fees, clinic access and the first appointment while practitioners are with patients.

19

Cleaning services

Collect the details that change a cleaning estimate, from the number of bathrooms to whether a property will be empty.

20

Accounting firms

Help new clients find the right accounting service and give existing clients clear instructions for handing over documents.

21

Wedding planners

Help couples describe the celebration they have in mind and request a planning consultation after their working day.

22

Driving schools

Guide learners through licence categories, first-lesson requests and collection points while instructors are on the road.

23

Tattoo studios

Give artists an enquiry with the style, placement and approximate size they need to discuss a design.

24

Tutoring centres

Help families find the right subject, year group and lesson format before a tutor returns their enquiry.

25

Photography studios

Give photographers the shoot date, intended use and delivery needs while they are behind the camera.

26

Mortgage brokers

Help borrowers request a first conversation about buying, refinancing or moving home without entering financial records into a chat.

Manage properties? Explore the platform for hospitality and residential teams →

Plans for your front desk.

Choose the channels your customers use and the call time your business needs each month.

Chat

For businesses that customers message before they book.

$20USD / month
Monthly allowanceUnlimited inbound chat1 seat included
  • Reply to WhatsApp enquiries
  • Connect multiple WhatsApp Business numbers at no extra cost per number
  • Answer visitors in a website chat widget
  • Teach the assistant your services, hours and prices
  • Share your existing booking link
  • Take over a WhatsApp conversation yourself
Choose Chat

Voice

For businesses that need someone to pick up while they work.

$29USD / month
Monthly allowance200 call minutes1 seat included
  • Greet callers as your AI receptionist
  • Answer questions using your business information
  • Handle after-hours enquiries
  • Respond in the caller’s language
  • Collect details for a callback
Choose Voice

Chat + Voice

For a front desk that handles calls and messages.

$49USD / month
Monthly allowance200 call minutes1 seat included
  • Everything in Chat and Voice
  • Unlimited inbound WhatsApp and website chat
  • Connect multiple WhatsApp Business numbers at no extra cost per number
  • Use your business FAQs across calls and messages
  • Share booking links in customer messages
  • Step into WhatsApp when a customer needs you
Choose Chat + Voice

Team

For a team sharing customer conversations and a busier phone line.

$99USD / month
Monthly allowance500 call minutes3 seats included
  • Everything in Chat + Voice
  • Three people included on one account
  • Connect multiple WhatsApp Business numbers at no extra cost per number
  • Work together in the Business inbox
  • Give managers and teammates different permissions
  • Invite teammates and manage paid seats
Choose Team

Monthly prices are per account, before tax. Additional seats are $10/month. We help set up phone routing and install the website widget. We confirm provider fees before setup.

Compare all four plans
Features included in each monthly plan
What’s includedChatVoiceChat + VoiceTeam
Inbound WhatsApp and website chatYesNoYesYes
Connect multiple WhatsApp Business numbers at no extra cost per numberYesNoYesYes
Monthly call minutes—200200500
Included seats1113
Answers from your business knowledgeYesYesYesYes
Human takeover on WhatsAppYesNoYesYes
Capture callback requests by phoneNoYesYesYes