An AI restaurant receptionist for table and menu enquiries
Let diners find the right menu, booking link or group contact while the dining room is in full service.
Read the guide- Hi, I’m the restaurant’s AI receptionist. How can I help?
- We’re twelve for Sunday lunch. Can I use the online booking form?
- For twelve, our groups team handles the request. Which sitting would you prefer?
- Around two, and one guest will need step-free access.
Write for the dinner rush
A caller asking whether the kitchen is open means something different from a caller asking when the doors close. Give the receptionist both times, including split services and days when the set menu changes.
Handle a table request in one exchange
Ask for the date, party size and preferred sitting before sharing your booking link. Write down the threshold for a group booking so a party of twelve gets your events contact rather than a form limited to six.
Keep the kitchen in charge of allergens
Share the current allergen information approved by the kitchen. If a diner asks about a substitution or cross-contact, provide a way to speak with staff who know today’s preparation.
Common questions
Can it take a terrace request?
It can record the preference. Make clear in your instructions who confirms the table and what happens in bad weather.
Which menu should it share?
Provide the URL for the menu you update regularly, plus the dates of any special menus.