An AI receptionist for car dealerships and test drives
Turn a late-night question about a vehicle into a useful test-drive enquiry for the showroom team.
Read the guide- Hello, I’m the showroom’s AI receptionist. Which car are you interested in?
- The blue estate, stock number 284. Can I try it on Saturday?
- I can take a test-drive request. Would morning or afternoon work better?
- Morning. I’d like to check the boot with my pushchair.
Identify the actual vehicle
Two cars with the same model name may have different trims, mileage and locations. Ask for the stock reference or listing URL, then use the dealership’s published vehicle information. Have sales confirm current availability before a customer travels.
Ask what makes a test drive worthwhile
Collect a preferred day, branch and anything the buyer wants to check, such as boot space for a pushchair. The salesperson can use those details when proposing a slot and preparing the vehicle.
Separate showroom and workshop calls
Someone asking about an oil change needs the service desk. Include workshop hours and service booking details alongside sales information so routine maintenance enquiries reach the right people.
Common questions
Can the receptionist value a trade-in?
It can collect the model and year for a salesperson. Your team appraises condition and sets the offer.
What about finance offers?
Share the dealership’s published finance page and refer personal eligibility or payment calculations to the finance team.