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An AI salon receptionist for treatment and booking enquiries

Help clients choose the right salon service and booking link without interrupting a stylist mid-appointment.

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BBeauty and hair salonsonline
  1. Hi, I’m the salon’s AI receptionist. What would you like to book?
  2. I’d like to go from dark brown to blonde.
  3. Our colour team starts that with a consultation. Would you like the booking link?
  4. Yes, a consultation sounds right.
Illustrative conversation ·
01

Translate client language into salon services

A client asking to go lighter may mean a full colour change or a few face-framing highlights. Explain the options from your service menu and point complex changes to a consultation with the stylist.

02

Explain the appointment length

List which services include finishing time, whether a blow-dry is booked separately and which starting prices vary by hair length. These details matter when someone is trying to fit an appointment into a lunch break.

03

Prepare the next visit

Add your salon’s cancellation window, deposit policy and instructions for patch-test appointments where applicable. Have staff review questions about reactions, suitability and exceptions before a client commits to treatment.

FAQ

Common questions

Can clients request a particular stylist?

Supply the stylist’s booking page or note the preference for reception to confirm.

How should the salon list variable prices?

Explain what the published starting price covers and offer a consultation for a personal quote.

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