An AI receptionist for gym trials, classes and memberships
Help someone book their first studio visit, choose a class level and understand membership options before they arrive.
Read the guide- Hi, I’m the studio’s AI receptionist. Is this your first class?
- Yes. I’ve never used a reformer before.
- Our introductory class covers the equipment. Would you like the trial timetable?
- Yes, I’m looking for an evening class.
Make the first class easy to choose
A visitor may know they want Pilates without knowing whether “foundations” means beginners. Describe each introductory class in everyday language, then share the current timetable and trial booking page.
Explain the cost of trying the studio
Record what the trial includes, how long a class credit lasts and whether equipment hire costs extra. If rates vary by location, ask which branch the visitor wants before quoting them.
Separate member support from sales
Someone freezing a membership needs the member process. Give the receptionist links for pauses and cancellations, the notice period and the contact for individual exceptions so an instructor can stay with their class.
Common questions
Can it recommend a class after an injury?
Refer personal suitability to the instructor or appropriate clinician. Share only the studio’s published descriptions.
What should a trial member bring?
Add your actual kit list, changing facilities and arrival instructions to the assistant’s information.