An AI receptionist for travel enquiries and itinerary requests
Collect a traveller’s dates, departure city and priorities so a consultant can start with a meaningful itinerary brief.
Read the guide- Hi, I’m the travel agency’s AI receptionist. Where would you like to go?
- We’re thinking of the Azores for a week in June.
- Which departure airport works for you, and are the dates flexible?
- Málaga. Any week except the first one.
Ask what can move
A traveller with fixed school holidays needs a different search from a couple willing to fly midweek. Record the date range, departure airports, party size and which of those details are flexible. Give the consultant the client’s top priority in their own words.
Set expectations about a quote
Use your published planning fees and explain what an itinerary proposal includes. Prices and spaces can change before payment. Send the requested details to a consultant who can check with suppliers.
Help travellers already away
Provide a distinct contact for clients currently travelling and the agency’s instructions for disruptions. Keep booking references and documents in the agency’s approved support channel. Direct entry-rule questions to the appropriate official source.
Common questions
Can the receptionist recommend a departure date?
It can collect preferred dates and flexibility. The consultant checks actual routes, fares and supplier availability.
Can it collect passport photos in WhatsApp?
Give travellers the agency’s secure document process when documents are needed.