An AI receptionist for cleaning quotes and recurring visits
Collect the details that change a cleaning estimate, from the number of bathrooms to whether a property will be empty.
Read the guide- Hi, I’m the cleaning team’s AI receptionist. What sort of clean do you need?
- An end-of-tenancy clean for a two-bedroom flat.
- Will the flat be empty, and should the quote include the oven?
- Yes to both. There’s one bathroom.
Identify the kind of clean
A weekly home clean, a tenancy handover and a post-construction clean require different equipment and time. Ask the customer to describe the job and the property before sharing a rate. A postcode helps confirm the crew covers the area.
Ask about the details that change the estimate
Floors, bathrooms, inside ovens and high windows all affect a quote. Pick the few details your estimator really uses. If a site visit is needed, collect a suitable time for the estimator to call.
Separate access from the quote
Explain who supplies products, what must be cleared before the team arrives and how your company arranges keys. Keep access codes in the agreed handover process. A quote request should never require a customer to post their entry code in chat.
Common questions
Can the price change after inspection?
State how your published rates work and who approves any change to the scope before work begins.
Can regular clients report a missed area?
Ask for the visit date and the affected area so the supervisor can follow up.