Never miss a guest call.
In any language.
Sami answers every inbound call to your property — around the clock, in the guest's own language — handling questions, taking messages, and confirming bookings without you lifting the phone.
The calls you're tired of
taking. Gone.
Late-night check-in questions, repeated availability enquiries, guests calling in a language you don't speak — Sami handles all of it.
Answers every call, 24/7
No more missed calls, voicemails that go unheard, or guests waiting on hold. Sami picks up every time.
Speaks the guest's language
Sami detects which language the caller is using and responds in kind — Spanish, French, German, Dutch, and more.
Handles bookings over the phone
When connected to your PMS, Sami can check live availability and confirm bookings directly during the call.
Works with your existing number
No new phone number. Just forward your current property line to Sami — guests dial the number they already know.
What Booking Voice handles for you
From midnight extension requests to multilingual property questions — here's how it plays out.
A Spanish guest calls at midnight wanting to extend their stay by two nights.
Sami answers in Spanish, checks PMS availability, confirms the extension, and updates the booking. No one gets woken up.
A German family calls to ask about parking and whether a cot is available.
Sami answers both questions from the property knowledge base, in German, and offers to send the details by WhatsApp.
A guest calls during check-in to say the key code isn't working.
Sami recognises it as an urgent issue, takes the caller's details, and immediately escalates to the on-call contact.
Up and running in minutes
There's no hardware to buy and no number to change. Just a call forward and a knowledge base.
Forward your property number
Set up a simple call forward from your existing property phone number to your Sami line. Takes under a minute.
Build your knowledge base
Add property-specific FAQs, policies, check-in instructions, and emergency contacts. Sami uses this on every call.
Connect your PMS (optional)
Link Beds24, Hostaway, Smoobu, or iGMS to give Sami live availability data and booking capabilities.
Sami handles the calls
Routine queries are handled end-to-end. Calls that need a human are flagged and escalated with full context.
Frequently asked questions
Let Sami take the calls.
Forward your number today. Most properties are live within the hour.