Connect TheReach
to your stack
Whether you run on a channel manager or prefer direct booking — TheReach fits into how you already work. No new workflows, no extra admin.
Sami books directly.
No back and forth.
Link your channel manager and Sami checks real-time availability, quotes rates, and creates the booking — all inside the guest conversation. No PMS? Sami redirects guests to your existing listing instead.
Beds24
LiveConnect your Beds24 account with an API token — Sami checks availability and creates bookings instantly.
Hostaway
Coming soonFull availability sync and booking creation. Sami will handle the guest conversation end-to-end.
Smoobu
Coming soonLet Sami check rates and availability directly in Smoobu and confirm bookings without host intervention.
iGMS
Coming sooniGMS integration for unified calendar sync and direct booking creation from any Sami conversation.
How direct booking works
Guest asks Sami
"Do you have availability for 5 nights from August 10?"
Sami checks live
Queries your PMS in real time — rates, availability, minimum stays.
Booking confirmed
Sami creates the reservation in your PMS. Your PMS sends the payment link.
How does payment work?
When Sami creates a booking in your PMS, your PMS handles payment — sending its own payment link to the guest via email. You need Stripe, PayPal, or your PMS's payment processor configured on your account. TheReach creates the reservation; your PMS collects the money. No double setup, no new payment processor.
Ask Claude anything
about your business
Connect your TheReach account to Claude Desktop via MCP. Once connected, Claude has access to your actual data — calls, chats, leads, knowledge base — and can answer questions that normally take hours to dig out yourself.
This property has been on the market 5 months. Plenty of calls but nobody buys — what am I missing?
Looking at the call logs, guests consistently ask about a pool but your listing doesn't mention one. Consider adding it or clarifying. Also, 60% of callers drop off when you mention the deposit amount — that's higher than average.
I'm fully booked in July but nearly empty in January. What can we do?
January callers frequently ask about wineries and tennis nearby. Neither appears on your listing. I found 3 wineries and a tennis club open in January within 5km — want me to draft listing copy for those?
Which property gets the most calls but lowest booking conversion?
Villa Estrella: 47 calls last month, 3 bookings (6.4%). The drop happens consistently when guests ask about parking — the current answer says 'ask the host'. I'd fix that first.
What did guests ask about most this summer that I didn't have an answer for?
Top 3 unanswered questions: (1) late check-out after 11am, (2) baby cot availability, (3) whether the terrace has shade. These appeared 89 times combined. Want me to add answers to the knowledge base?
How to connect
Open Claude Desktop → Settings → Connectors → Add custom connector
Paste your TheReach MCP URL — Claude opens a browser login
Sign in with your TheReach credentials and click Authorise & Connect
Done. Ask Claude anything about your property data — no config files, no API keys
Who is this for?
Property managers with 10+ properties who want portfolio-level insights
Real estate offices with an IT person who can set up Claude Desktop
Operators who want to make data-driven decisions — not gut-feel ones
Anyone tired of manually digging through call logs and chat history
Beta access
MCP is in beta. Your MCP URL is in Settings → Integrations. Claude Desktop is a free download from Anthropic.
Ready to connect your stack?
Set up takes 5 minutes. PMS connections and MCP are both available from Settings → Integrations once you're signed in.