Review Management

Manage and respond to Google reviews
across all your properties.

A single dashboard for property managers to monitor guest feedback, draft responses in any language, and publish replies — with full human control at every step.

You stay in control of every response.

Thereach helps you draft and organise responses — but no reply is ever published without your explicit approval. Your team reads every response, edits it freely, and decides when it goes live. Thereach does not publish responses automatically.

Stay on top of your reviews,
without switching between accounts.

Property managers typically juggle multiple Google Business Profiles. Thereach brings all of them into one place so your team can work efficiently and respond consistently.

All properties in one place

View and manage Google reviews across your entire portfolio from a single dashboard. No more switching between accounts.

Multilingual response drafts

Guests write in French, German, Dutch, Spanish. Thereach helps you draft a reply in the same language — clearly and professionally.

You approve every response

No response is ever published without your explicit approval. You read it, edit it if needed, then publish when you're ready.

Built for teams

Multiple team members can view and manage reviews. Assign responses, track what's been handled, and maintain a consistent brand voice.

Multilingual support

Respond confidently to guests in any language.

Property managers across Europe regularly receive reviews in languages they don't speak. A French 3-star review, a German complaint, a Dutch compliment — each one deserves a thoughtful, professional reply.

Thereach helps you draft a reply in the same language the guest used. You review it, refine it, and publish it — communicating clearly and professionally with every guest, regardless of language.

🇫🇷French review

Excellent séjour dans une villa magnifique...

Draft response ready
🇩🇪German review

Die Lage war perfekt, aber der Check-in...

Draft response ready
🇳🇱Dutch review

Fantastisch verblijf! Alles was perfect...

Draft response ready
Real scenarios

What better review management looks like

🇫🇷

A French guest leaves a 3-star review citing a slow check-in experience.

Thereach surfaces the review in your dashboard and helps you draft a professional reply in French. You review it, make any edits, and publish it — in minutes, not days.

🇩🇪

You manage 12 properties and receive 30 new reviews in a week across different Google accounts.

All 30 appear in one place, sorted by property and status. Your team works through them systematically without losing track of what's been responded to.

🇬🇧

A negative 1-star review needs a carefully worded response that protects your reputation.

Thereach drafts a measured, professional reply. You edit it to add the specifics of what happened, and you choose exactly when to publish.

Simple workflow for busy teams

Connect your profiles, view your reviews, draft and publish responses. That's it.

1

Connect your Google Business Profiles

Link the Google accounts associated with your properties. Each profile's reviews will appear in your dashboard.

2

View all incoming reviews in one place

New reviews are pulled in automatically and organised by property, date, and star rating.

3

Draft and edit your responses

Thereach suggests a response based on the review content and language. Edit it freely until you're satisfied.

4

Approve and publish when you're ready

Hit publish when the response is exactly how you want it. Nothing goes live without your say-so.

Built for property managers and hospitality teams

Vacation rental managers

Managing multiple short-term rentals with reviews across different Google Business Profiles.

Hospitality teams

Teams that receive reviews in multiple languages from international guests and need to respond professionally.

Property management companies

Agencies handling reviews on behalf of multiple property owners, needing a scalable, consistent process.

Frequently asked questions

Start managing your reviews more efficiently.

One dashboard. Every property. Every language. You in control.

Thereach is a tool designed to support businesses in managing customer feedback. It does not publish responses automatically.