Accenture, the global professional services and consulting leader, has made a groundbreaking announcement, revealing its commitment to invest a staggering $3 billion in AI over the next three years. This substantial investment aims to bolster Accenture’s team of AI professionals and enhance its AI-focused solutions for clients worldwide.
Julie Sweet, Chairwoman and CEO of Accenture, emphasized the unprecedented interest in AI across various domains. The company’s significant investment in its Data & AI practice will enable clients to move beyond curiosity and into tangible value, ensuring responsible implementation with clear business cases.
As part of this initiative, Accenture has unveiled several new programs designed to support the development of new strategies, operational models, business cases, and digital core architecture. These measures are crucial for organizations looking to capitalize on AI innovation.
How will they spend it
The investment will facilitate the doubling of Accenture’s Data & AI practice team, expanding from the current 40,000 employees to an impressive 80,000. This growth will be achieved through a combination of hiring, training, and strategic acquisitions, with AI professionals ultimately accounting for approximately 10% of the company’s total workforce, which currently stands at 738,000 employees.
Accenture has also introduced the AI Navigator for Enterprise, a powerful platform that collaborates with clients to define AI business cases and select appropriate architectures and models to drive value responsibly. The company plans to invest in both existing and new partnerships within its cloud, data, and AI ecosystems. Clients will have access to established AI models, including popular large language models (LLMs), as well as dynamic virtual environments capable of adapting to real-world changes.
Additionally, Accenture will establish data and AI readiness accelerators across 19 industries, facilitating the widespread adoption of generative AI. To further advance the utilization of AI, the company has launched the Center for Advanced AI, dedicated to research and investment in generative and emerging AI capabilities. This center will drive innovative service delivery within Accenture and benefit its clients.
Paul Daugherty, Group Chief Executive of Accenture Technology, predicts that AI will be a transformative mega-trend over the next decade, reshaping industries, companies, and the way we live and work. He states that generative AI will revolutionize 40% of working hours. The expanded Data & AI practice at Accenture will leverage the company’s extensive expertise to create industry-specific solutions, empowering clients to harness the full potential of AI for strategic transformation, technological advancements, and accelerated innovation.
Accenture’s monumental investment in AI aligns with similar announcements from industry leaders such as Salesforce, Oracle, and ServiceNow. In fact, at Salesforce’s recent AI Cloud event in New York City, Accenture was hailed as one of Salesforce’s top clients poised to benefit from their latest AI products and services.
The implications of Accenture’s substantial financial commitment extend to its relationships with other companies, including Salesforce, that aim to provide their own AI tools to clients. While some of the investment may positively impact Accenture’s partners, there may also be an element of competition arising from internal Accenture AI investments and models.