The road to AI adoption is far and wide, most likely will take years before most of even the Fortune 500 companies will use it. Barries to adoptions are many: security concerns, legacy tools, costly integrations and many others.
Until then, many companies might just use ChatGPT directly for their day to day work. Increases in productivity are incremental, any gains are still valuable so for many there is no point in waiting for corporations to offer you finished products, often in closed ecosystems.
Genies founder Akash Nigam has invested $2,400 a month in ChatGPT Plus accounts for all of his 120 employees as part of an experiment to enhance productivity and reduce costs. Although not all employees are currently using the AI chatbot, Nigam has encouraged all teams to learn how to use it to automate tedious tasks, create creative briefs, and generate outlines for technical roadmaps. While the investment may seem steep, Nigam believes that the integration of ChatGPT into his teams’ workflows will improve Genies’ profitability.
In just a month, Nigam has already noticed “many tasks get accelerated” and expects to see improved results in the future. The R&D team, for example, has used ChatGPT to answer math and coding questions, write scripts for presentations based on outlines, and receive advice on how to debug code. Other employees have used the AI to write legal documents such as internal policies, generate creative briefs, and answer technical questions.
Although the use of ChatGPT may pose some challenges, such as computational intensity and the AI model’s difficulty with complex objects, Nigam is confident that it will improve the company’s bottom line. Nigam states, “I’m a pretty frugal, stingy person. But in my mind, this is for the health and growth of the company.”
“It’s almost like you have the most sophisticated operating partner at your disposal that’s able to quickly center your thoughts and ensure that you’re consistently on track,” he said.
Genies’ founder, Akash Nigam, is urging his employees to learn and effectively use ChatGPT to reduce workloads and improve productivity. Nigam plans to include ChatGPT usage as part of the company’s next year’s performance review to promote employees who effectively use it to accelerate their departments. He believes that employees who do not use it effectively will fall behind.
“You really got to find time to like learn this skill, because it’s gonna be really important moving forward,” he said.
Other companies such as Amazon and Pure Fusion Media are also incorporating ChatGPT into their workflow. Amazon employees are using it to develop code, answer customer questions, and write training documents. ChatGPT also helped Pure Fusion Media CEO David Litwin save more than 30 hours of work in one week. Microsoft also allows employees to use ChatGPT, provided they do not share confidential information with the tool.